Last updated: 24 January 2026
These Terms and Conditions (“Terms”) govern your use of the website https://www.oroedge.uk/ (“Website”) and the services provided by Oro Edge (“we”, “our”, “us”).
By accessing our Website, creating an account, or purchasing any services from Oro Edge, you agree to be legally bound by these Terms. If you do not agree, you must not use our Website or services.
1. About Oro Edge
Oro Edge is a creative design business providing professional logo design and branding services to individuals and businesses worldwide.
2. Use of the Website
You agree to use this Website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the Website in any way that breaches applicable laws
- Attempt to gain unauthorized access to our systems
- Upload malicious code or harmful content
- Copy, scrape, or exploit any part of the Website
- Misrepresent your identity or business
We reserve the right to restrict or terminate access for misuse.
3. User Accounts
Users may create accounts on our Website.
You are responsible for:
- Providing accurate information
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
We may suspend or delete accounts that violate these Terms.
4. Client Content and Submissions
To provide our services, you may submit text, images, references, brand names, slogans, or other materials (“Client Content”).
By submitting Client Content, you confirm that:
- You own it or have permission to use it
- It does not infringe any third-party rights
- It is lawful and appropriate
You grant Oro Edge a worldwide, royalty-free license to use, modify, and process this content solely for the purpose of delivering our services.
We are not responsible for verifying ownership of materials you submit.
5. Services and Payments
Oro Edge provides custom logo design and related creative services for one-time payments.
- Full payment is required before design work begins unless otherwise agreed
- Prices may change at any time
- Work starts only after payment and receipt of a complete brief
6. Design Process, Revisions and Client Responsibility
Our services are creative and subjective.
You agree that:
- You will provide clear and accurate information in your design brief
- Delays caused by missing or unclear information are not our responsibility
- You will respond in a timely manner to revision requests
We provide revisions as specified in your selected package. Excessive revisions, scope changes, or new directions may incur additional charges.
7. Refund Policy
Due to the custom and creative nature of logo design:
- No refunds are guaranteed once design work has commenced
- If you cancel before work begins, a refund may be issued minus processing/admin costs
- No refunds will be issued after final files have been delivered
- Refund decisions are at the sole discretion of Oro Edge
8. Intellectual Property Rights
8.1 Oro Edge Intellectual Property
All content on this Website, including:
- Our logo
- Branding
- Visual design
- Text, graphics, layout
- Trademarks
remain the exclusive property of Oro Edge and may not be used without permission.
8.2 Ownership of Final Logo Designs
Upon full payment:
- You receive ownership rights to the final approved logo files delivered to you
- Ownership applies only to the final design, not to drafts, concepts, or unused ideas
Oro Edge retains ownership of all preliminary designs, drafts, and rejected concepts.
8.3 Portfolio & Marketing Rights
Oro Edge retains the perpetual right to display completed work in:
- Portfolio
- Website
- Social media
- Marketing materials
Unless explicitly agreed otherwise in writing.
9. Feedback and Suggestions
Any feedback, suggestions, or ideas you provide may be used by Oro Edge without compensation or credit.
10. Prohibited Uses of Designs
You may not:
- Resell unused drafts or concepts
- Claim ownership of rejected designs
- Use the logo for unlawful purposes
- Register trademarks before full payment is made
11. Limitation of Liability
Oro Edge is not liable for:
- Business losses or loss of profit
- Trademark conflicts arising from names you provided
- Issues arising after final files are delivered
- Indirect or consequential losses
Our total liability is limited to the amount you paid for the service.
12. Termination of Service
We may refuse or terminate services if:
- You are abusive or unreasonable
- You violate these Terms
- You fail to cooperate in the design process
No refund is guaranteed in such cases.
13. Changes to These Terms
We may update these Terms at any time. Continued use of the Website means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to UK jurisdiction.
15. Contact Information
For any questions regarding these Terms, you may contact us:
- By email: hello@oroedge.uk
- Via the contact page at https://www.oroedge.uk/